Customer Experience Associate Ref# V-56589-1

  • South West, Poole, UK
  • £26000 per annum
  • Permanent
  • V-56589-1

Job Role: Customer Service Administrator
In the Customer Service Administrator, you will need to proactively work with customers providing first class service.
Pay rate: £26,000pa
Full time – 40 hours a week 
To be successful in the Customer Service Administrator, you will need to:

  • Document calls, emails, and file documents using CRM system 
  • Provide excellent customer service 
  • Outbound and inbound telephone calls and emails
  • Managing customer accounts
  • Deal with customer queries efficiently 
  • Send quotes and follow up on quotes sent
  • Have a professional written and spoken manner 
  • Have the ability to use an order-processing system
  • Use of Company CRM system to record all relevant calls, emails, tasks, opportunities and projects.
  • Ensure all customer information and requirements are always correct and up to date. 
  • Ability to use all Company software including ERP, CRM and Office 365
  • Processing orders
  • Computer literate

Benefits
This company offers a range of benefits to look forward to, some of these are listed below: 

  • Modern open plan office 
  • Monthly bonus scheme
  • Free onsite parking 
  • Company social and corporate events 
  • Dress down on Fridays
  • And more!

If you are interested in the Customer Service Administrator, position call Jade on 07483100634  or apply with your CV and we will give you a call!


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    Holt Recruitment.

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